Contact MileDating
Questions about your trucker dating login, account settings, or safety? We're here to help. Reach out through any channel below - our support team understands life on the road and responds with the same no-nonsense respect you'd expect from a fellow driver.
How to Reach Us
No phone trees, no hold music. Choose the channel that fits your schedule - whether you're on a layover or enjoying home time.
Email Support
For detailed questions about your account, billing, or safety concerns. Great for sending screenshots or describing complex issues.
Typical response: within 24 hours
Async Chat (In-App)
Open a support chat directly inside the MileDating app. Send a message during your HOS break and we'll reply - no need to stay online. Built for spotty cell signal.
Available in your app settings
Typical response: within 12 hours
Can't log in?
If you're having trouble with your trucker dating login, email [email protected] with your registered email address and a brief description of the issue. We'll get you back on the road fast. For security, we'll never ask for your password by email or chat.
Support Hours
We monitor support channels around the clock, but our live team is available during the hours below. Messages received outside these hours are answered first thing the next day.
| Day | Hours (CST) |
|---|---|
| Monday - Friday | 7:00 AM - 9:00 PM |
| Saturday | 9:00 AM - 6:00 PM |
| Sunday | 10:00 AM - 4:00 PM |
| Holidays | Async chat only |
Times listed in U.S. Central Time - the heart of trucking country. Email and async chat are monitored 24/7 for urgent safety reports.
Common Support Questions
Quick answers to the questions we hear most from truck drivers on MileDating.
What is the best dating site for truck drivers?
The best dating site for truck drivers is one built specifically for the CDL lifestyle - like MileDating. Unlike generic swipe apps that use radius-only matching, a niche trucker dating site offers route-aware matching along interstate corridors, asynchronous messaging for HOS breaks, and a community of women who already understand long-haul schedules. MileDating combines all three with photo verification and low-data mode for remote routes.
How do I reset my trucker dating login password?
Tap "Forgot Password" on the login screen and enter the email associated with your MileDating account. A secure reset link will be sent within minutes. If you don't receive it, check your spam folder or email [email protected]. For your security, our support team will never ask for your current password - we only verify your identity through your registered email address.
Can I use MileDating with weak cell signal on remote routes?
Yes. MileDating features a low-data mode that compresses images and optimizes message loading for areas with poor connectivity. You can compose messages offline during drives and they'll send automatically when signal returns. Voice messages can be recorded during HOS breaks and uploaded when bandwidth allows. If you experience persistent technical issues, contact our support team via email with a description of the problem and your general route area.
How do I report a suspicious profile or potential scammer?
Use the "Report Profile" button on any member's profile page, or email [email protected] with the username and a description of your concern. Our safety team investigates every report within 24 hours. You can also review our comprehensive safety tips for recognizing romance scammers and protecting yourself while dating online as a truck driver.
How do I cancel my premium subscription?
Go to Settings > Subscription in the app and tap "Cancel Subscription." Your premium features remain active until the end of your current billing cycle - no early termination fees. If you cancel via email, include your registered email address and we'll process the cancellation within one business day. You can continue using the free tier after cancellation.
Is my personal and route data kept private?
Absolutely. MileDating never sells your data to third parties. Your route history, home-time schedule, and personal conversations are encrypted. You control exactly what matches see about your driving life. For full details, review our privacy policy which explains exactly what data we collect, how we use it, and your rights under U.S. privacy regulations.
Where We're Based
MileDating is proudly headquartered in the American heartland - close to the interstates that connect us all.
MileDating Headquarters
Address:
1820 Freight Way, Suite 210
Kansas City, MO 64120
General Inquiries:
[email protected]
Safety & Abuse Reports:
[email protected]
Please note: we do not accept walk-in visits. All support is handled remotely so we can serve truck drivers wherever the road takes them. Looking for more about who we are? Visit our About Us page.
